Privacy Policy

1. Who we are

PetFoodFix (operating Dog Food Fix) is operated by [Operator Name / Company Name], based in the United Kingdom. Contact: [email@placeholder.com].

2. What data we collect

• Your dog's name, age, weight, breed, body condition, and activity level.
• Current food details, label uploads, and feeding preferences.
• Your email address (to deliver the report and communicate about your order).
• Payments for Brazil services are processed by Dodo Payments or Asaas (we do not store full card details).

3. Lawful basis

We process personal data on the basis of contractual necessity (to deliver the report you paid for) and legitimate interest (to maintain our product database and improve the service). Where required, we rely on consent (e.g., marketing communications).

4. Payment and email

Payments are processed securely by Dodo Payments or Asaas. Email delivery is handled via Resend. We do not store your full payment card details on our servers.

5. Database and storage

Report data and form submissions are stored in Supabase (PostgreSQL). We retain only what is necessary to generate and deliver your report. Database access is restricted and authenticated.

6. Analytics and cookies

[Placeholder: Describe analytics tools, cookie usage, and consent mechanism. Update after selecting an analytics provider.]

7. Data retention

[Placeholder: Define retention period for reports, form data, and email addresses. Typical approach: retain for 2 years or until deletion is requested.]

8. Your rights (UK GDPR)

You have the right to access, correct, erase, restrict processing of, and port your personal data. To exercise these rights, contact us at [email@placeholder.com].

9. Complaints

If you believe we have mishandled your data, you have the right to complain to the Information Commissioner's Office (ICO) in the UK.